Salesforce.com: Einstein

What is Einstein?
Salesforce Einstein is the first comprehensive AI for CRM. It’s an integrated set of AI technologies that makes the Customer Success Platform smarter and brings AI to trailblazers everywhere.
How this is different?
Einstein is the only comprehensive AI for CRM. It is:
Data-ready — You don’t have to do data preparation or manage models. Just put the data in Salesforce and it works.
Modeling-ready — Multitenant, automated machine learning means the right model is automatically fit to your organisation.
Production-ready — No DevOps needed. It’s part of the same trusted Salesforce platform, with model management and monitoring tools.
How this helps a business?
Einstein enables you to become an AI-first company so you can get smarter and more predictive about your customers.
Sales can anticipate next opportunities and exceed customer needs
Service can be proactive by resolving cases before they happen
Marketing can create predictive journeys and personalise experiences like never before
IT can embed intelligence everywhere and create smarter apps for employees and customers
How to get Started?
Einstein is seamlessly integrated into many Salesforce products. To use it, you don’t have to do any data preparation or manage models. Simply put your data in Salesforce and any features you have that are powered by Einstein will use that data to make you smarter and more predictive about your customers.
Supported Features:
Einstein is available through Sales Cloud, Service Cloud, Marketing Cloud, App Cloud, Analytics Cloud, and Community Cloud.
Is this mobile capable?
If a feature powered by Einstein works on a mobile device, then Einstein will also work on the mobile device. However, not all features powered by Einstein are optimised for mobile devices at this time.

Other details


Source : http://www.saasanalogy.com/salesforce-einstein/

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